Who we are:

Menusifu Inc. is a leading restaurant point-of-sale solution company based in New York that provides a comprehensive state-of-the-art restaurant management system for dine-in, take-out, delivery, and Cafes. As a SaaS provider, Menusifu covers all kinds of functional requirements from upper-stream supply chain to restaurant internal management operation and even customers. Nowadays, Menusifu has more than 340 employees and 6 offices(headquarters located in Manhattan) all around the world. We, at Menusifu, are keen on providing you an intelligent yet fine dining experience from our innovative ordering system. We’re born to build smart restaurants.

Our team is young and energetic, enterprising and invincible. Menusifu has a broad-development platform to let you fully show your talents. Our mission stems from the passion of food, but beyond. If you crave it, then make it better! If you are a foodie with the same attitude, growth goals and entrepreneurial enthusiasm as Menusifu, please join now!

Stay hungry, Stay foolish!

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What’s the role:

We are seeking a Merchant Services Underwriter Assistant to support our underwriting team in reviewing and processing merchant applications. This role involves assisting with application verification, gathering necessary documentation, and ensuring compliance with industry regulations. The ideal candidate is detail-oriented, organized, and fluent in both English and Mandarin to communicate effectively with merchants and internal teams.

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Key Responsibilities:

● Assist in reviewing and processing merchant applications, ensuring all required documents are submitted and accurate.

● Conduct preliminary business verification, including background checks and online research.

● Verify business legitimacy and compliance with company underwriting policies.

● Communicate with merchants to gather additional information or clarify documentation as needed.

● Ensure compliance with industry regulations (e.g., PCI DSS, KYC, AML) and company policies.

● Maintain accurate records of underwriting decisions and supporting documents.

● Provide administrative support to underwriters, including data entry, document management, and report preparation.

● Collaborate with internal teams to streamline the onboarding process.

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Qualifications & Requirements:

● Bachelor's degree in Finance, Business, or a related field (or equivalent experience).

● 1-2 years of experience in underwriting, merchant services, or payment processing preferred.

● Fluent in English and Mandarin (spoken and written).

● Strong attention to detail and ability to handle confidential information.

● Excellent communication and interpersonal skills.

● Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with underwriting platforms or CRM systems.

● Ability to work in a fast-paced environment and manage multiple tasks efficiently.

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Preferred Qualifications:

● Familiarity with KYC and merchant onboarding processes.

● Experience working with acquiring banks, ISOs, or payment facilitators.

● Knowledge of underwriting policies for different merchant categories. What We Offer:

● Competitive salary and benefits, including health insurance, dental&vision insurance, 401K employer matching, paid time off, and more.

● Exciting career growth opportunities in the fast-growing restaurant technology industry.

● A dynamic and inclusive work environment that values innovation, teamwork, and professional development.

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***We are currently working hybrid with a schedule of 3 days on-site per week.

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